Materiality Survey Expands
To Include More Leaders
Previously Signet conducted an annual survey of cross-functional leaders to determine what’s most important to our CSR reputation. This year we expanded the survey scope to include input from over 70 Signet leaders around the world. The survey asked each participant to provide an opinion on the most material issues from three perspectives. The table below summarizes the percentage of participants who responded that the issue was “very or extremely important.”
The results from our 2019 survey confirm that the most important issues for Signet align with our current priorities and our four CSR key areas: People, Responsible Sourcing, Environmental Stewardship, and Charitable Giving. The 2019 survey results are a baseline against which future results will be compared.
|SURVEY RESULTS||HOW IMPORTANT IS THE TOPIC BELOW TO SIGNET’S CURRENT BUSINESS/ FINANCIAL SUCCESS?||How important is the topic below in terms of signet’s environmental impacts & social responsibility?||HOW IMPORTANT IS THE TOPIC BELOW TO SIGNET’S STAKEHOLDERS?||MATERIALITY SURVEY SCOPE EXPANDS TO MORE LEADERS|
|Ethical labor practices||93%||95%||89%||92%|
|Ethical (environmental & social) sourcing||89%||95%||86%||90%|
|Overall customer satisfaction||94%||75%||90%||87%|
|Diversity in the workforce||82%||78%||79%||80%|
|Employee engagement and recognition||96%||68%||72%||79%|
|Availability and cost of
natural resources (inputs)
|Alternative material sourcing (replacing unavailable inputs)||72%||58%||58%||63%|
We also engage with our stakeholders throughout the year during the normal course of business. This engagement keeps us current with the changing CSR landscape and enables us to develop long-term relationships to better understand our stakeholders’ evolving expectations.