Approaches to Engagement
We believe that engaging with our stakeholders should be a long-term, ongoing, and two-way communication process. We proactively seek mutual learning opportunities with stakeholders that allow us to exchange information about respective viewpoints, strategies, and practices.
The following chart sets forth some of the methods we use to engage our stakeholders, as well as a non-exhaustive listing of compelling topics we regularly discuss during our engagements with our stakeholders.
Stakeholder | How We Engage | Engagement Topics |
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StakeholderShareholders |
How We Engage
|
Engagement Topics
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StakeholderCustomers |
How We Engage
|
Engagement Topics
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StakeholderAssociates |
How We Engage
|
Engagement Topics
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StakeholderRegulators, Policymakers, State and Federal Legislators, and Agencies |
How We Engage
|
Engagement Topics
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StakeholderCommunities and Nonprofit Organizations |
How We Engage
|
Engagement Topics
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ESG Outreach
Regions takes a long-term approach to value creation, which we believe necessitates a commitment to constructive, meaningful communications with our stakeholders. As such, we seek opportunities throughout the year to engage directly with stakeholders, as well as lending our voice to bigger ESG conversations through participation in task forces, working groups, roundtable discussions, and conferences.
One example of this outreach is our year-round effort to engage with shareholders. Through our annual engagement program, we reach out to many of our institutional shareholders to solicit feedback on our ESG practices, including those involving compensation and disclosures. We also schedule follow-up calls to facilitate additional dialogue on specific issues and topics, inviting other internal experts to participate and provide further insight. Outside of these annual engagement efforts, this year we initiated additional shareholder outreach under the leadership of our Directors and multiple cross-functional representatives. The feedback we obtain through these engagements is subsequently presented to our Board. Our 2022 Proxy Statement provides detailed discussions of our engagement efforts, including feedback we received and the responsive actions we have taken, from the past year.
To further broaden the perspectives we receive, we also engage with a variety of other stakeholder groups through both direct and group-based interactions. Throughout the past year, we:
- Held calls and participated in sessions with standards-setting organizations including CDP and the Partnership for Carbon Accounting Financials (PCAF).
- Interacted with third-party ESG rating organizations on our performance under their respective methodologies.
- Discussed our ESG practices with proxy advisory firms.
- Contributed to discussions with peers through industry group roundtables, working groups, and task forces.
- Collaborated with local, state, and national organizations with the common goal of supporting our communities.
Regions further seeks continuous improvement in our practices and disclosures through our relationship with Ceres. Ceres is a nonprofit sustainability organization that works with investors and companies to build leadership and drive sustainability solutions. We were accepted to Ceres’ Company Network in 2019. Since then, as a Company Network Member, we have had the opportunity to gain valuable insights into ESG best practices, stakeholder expectations, and other ESG-related guidance through Ceres’ in-house expertise. Most recently, we consulted Ceres on our environmental and social risk management initiatives.
By allowing us to engage on ESG issues and perspectives, each of these stakeholder groups plays an important role in helping improve our governance strategies, initiatives, and disclosures. While some opportunities have continued to be more limited due to the pandemic, we appreciate that participating in these activities — whether virtually or in person — not only affords us the ability to connect with individual stakeholders, but also to discuss best practices that have been implemented by other leaders in various sectors and industries.
Director-Associate Engagement
The Board and management set a “tone at the top” that is characterized by, among other hallmarks, open and transparent communications across all levels of the Company. Throughout the year, Directors interact with associates in a variety of ways, and the Company regularly provides specific opportunities for Director-associate engagement. The COVID-19 pandemic affected the frequency of in-person events in 2021, for the safety of our associates and Directors, but we have continued to seek ways to maintain these opportunities.
For example, associates regularly attend and present at Board and committee meetings to provide subject-matter expertise and additional insights into items being discussed. Associates also regularly attend the Board dinners and breakout sessions that typically coincide with quarterly Board and committee meetings. The Board’s quarterly meeting in October is typically held in different cities within Regions’ footprint, further broadening these interactions. Throughout their tenure, Directors are also encouraged to visit various Regions facilities, including the Regions Operations Center. In addition, we provide opportunities for Directors and associates to interact through small-group and one-on-one meetings without executive management present to discuss topics of interest. All Board members have full and free access to contact and meet with any Regions associate. The independent Chair of the Board sends an annual memo to the Executive Leadership Team reminding them that they may speak directly and confidentially to the Board regarding any substantial concerns that are irresolvable among management.