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CEO & CFO Messages

As I reflect on what has been a challenging period, I
remain genuinely optimistic about
what the future holds – and am proud of how
we’ve responded to the crisis and served
all our stakeholders.”

Chris Nassetta
President & CEO

We expect Hilton to emerge from the challenges of the past year as a stronger, more resilient business that is even better positioned to deliver value in the years ahead.”

Kevin J. Jacobs
Chief Financial Officer &
President, Global Development

We Are Hilton  
We Are Hospitality

Our Vision

To fill the earth with the light and warmth of hospitality – by delivering exceptional experiences – every hotel, every guest, every time.

Our Mission

To be the most hospitable company in the world – by creating heartfelt experiences for guests, meaningful opportunities for Team Members, high value for owners and positive impact in our communities.

Our Values


We are passionate about delivering exceptional guest experiences.


We do the right thing, all the time.


We are leaders in our industry and in our communities.


We are team players in everything we do.


We are the owners of our actions and decisions.


We operate with a sense of urgency and discipline.