Trusted Guidance, Expansive Reach

MassMutual is powered by a nationwide network of passionate financial professionals, dedicated to helping people plan, invest, and protect what matters most.

With a combination of deep knowledge and a suite of holistic solutions — encompassing life insurance, disability income insurance, annuities, retirement planning, and wealth management — our financial professionals provide trusted guidance that helps individuals, families, and businesses plan for their financial futures.

Our Financial Professionals

Today, Americans need financial guidance more than ever before. As the global population ages, a massive, multigenerational wealth transfer is underway, with younger generations expected to inherit as much as $124 trillion within the next 20 years.^{See footnote 28} At the same time, two in five Americans report having no retirement savings,^{See footnote 29} and more than 100 million people are either uninsured or underinsured.^{See footnote 30} At both ends of the financial spectrum, people stand to benefit from guidance to help them navigate their unique financial realities and prepare for the future.

At the heart of how we meet this growing need for guidance is MassMutual’s network of over 6,100 dedicated financial professionals as of December 31, 2025. Embracing an approach that balances protection, retirement planning, and wealth management, these professionals offer much-needed support to people across all life stages and backgrounds.

175 Years of Purpose: Providing Support in the Great Depression

During the Great Depression, many MassMutual policyowners borrowed against their life insurance policies to make ends meet. But in February 1933, banks in Michigan closed for three weeks due to state and federal action — making it impossible for our policyowners to cash the checks we’d sent them.

MassMutual sent $300,000 in cash to our agency in Detroit, Michigan, and deputized our agents to help provide security. When more than 15,000 policyowners arrived at the Detroit agency to borrow from their cash value, our agents were prepared. MassMutual was even able to help keep the heat on in schools, hospitals, and homes, providing an urgent loan to help a local coal dealer, and MassMutual policyowner, support Detroit residents in freezing temperatures.

This moment in our history exemplifies the spirit of mutuality. For 175 years, our business has been defined by showing up for people in need and delivering the solutions they need to protect themselves and each other.

Supporting Growth Within to Deliver Growth for Clients

As we evolve and grow our network, we work to ensure our financial professionals have the resources they need to be successful. We provide access to comprehensive training and education to those who affiliate with MassMutual, helping them to obtain and sustain the credentials they need to better serve their clients.

To share the wealth of knowledge of our more tenured financial professionals with the next generation, we have also developed a robust retention and recruitment strategy that integrates new and veteran financial professionals on the same teams. This strategy helps produce better outcomes and sustain long-term client relationships and succession planning within financial services practices. As a result of this approach, we’re seeing more financial professionals choose to join, stay, and grow their careers with MassMutual.

44%
of Americans say they have met with a financial professional^{See footnote 31}

78%
of those who have met with financial professionals say they have more confidence in their financial future than they did before^{See footnote 31}

Fostering Stronger Client Relationships Through Technology

We continue to invest in technology that helps create efficiencies for our financial professionals and enable them to spend more time with clients. These include tools and training through our portal for financial professionals, a holistic view of finances through Advisor360°, and self-service capabilities to help people manage coverage on their own terms.

In 2025, we made ongoing enhancements to Advisor360° that drive greater efficiency and satisfaction for both financial professionals and the people they serve, advancing the platform with new AI-powered capabilities that further streamline practice insights and enable smarter, more personalized client interactions. Through ongoing improvements to mobile experiences, insurance integration, and digital onboarding, financial professionals are now better able to access comprehensive client portfolios and deliver seamless service.

Our Multichannel Approach

To truly reach people where they are, MassMutual works to develop and nurture relationships with other financial institutions, independent advisors, and partners, blending the scale of a multichannel network with the expertise of our dedicated financial professionals. In 2025, we advanced this approach through strategic partnerships, investments, and technology, expanding our reach and delivering solutions to help individuals and businesses remain resilient.

MassMutual Strategic Distributors

MassMutual Strategic Distributors (MMSD), a division of MassMutual, extends our reach across the financial services industry to support even more people. In 2025, MMSD forged new partnerships and strengthened relationships with intermediaries, brokerages, and financial institutions, connecting their financial professionals and clients to MassMutual’s comprehensive product offerings. By investing in digital capabilities, streamlining processes, and delivering dedicated support, MMSD empowers financial professionals to provide solutions rooted in strength, stability, and service.

MassMutual Ascend

MassMutual Ascend, our wholly owned subsidiary, advances a multichannel distribution strategy by delivering a diversified annuity portfolio to more than 60,000 financial professionals nationwide. Through a broad network of broker-dealers, financial institutions, registered investment advisors, and independent marketing organizations, Ascend extends access to solutions designed to help clients build and protect long-term income. By combining deep product expertise with knowledgeable service teams and continued investment in technology, MassMutual Ascend delivers a tailored experience for both advisors and their clients — strengthening relationships, simplifying engagement, and supporting clients’ financial futures.

Securing the Futures of Working Americans

Through MassMutual Worksite, we continue to help companies provide essential protection solutions their employees need to meet financial goals and manage the unexpected. Alongside our Group Whole Life Insurance offering, we expanded our portfolio in 2025 with next‑generation supplemental health products. By researching and identifying some of the leading conditions where individuals are most vulnerable, we launched new Group Critical Illness Insurance and Group Accident Insurance products that help reduce coverage gaps and may offer some of the highest levels of protection available today.

Helping Businesses Grow and Prosper

Trusted to Make Institutions Stronger

MassMutual Institutional Solutions continued its focus on meeting the needs of organizations navigating increasingly complex financial environments. With a long-term perspective, the business delivers solutions designed to make institutions stronger — enabling clients to focus on what they do best.

In 2025, Institutional Solutions delivered its strongest performance yet. Our Pension Risk Transfer business had record sales volume, paying close to $2.4 billion in benefits annually. Additionally, our global footprint in the Funding Agreement Backed Note market continued to expand, with new issuances in Canadian dollars and Japanese yen marking seven currencies in the program. Within Stable Value Investments, our presence and offerings broadened, generating continued momentum in the space. The Institutional Insurance business continues to thrive, reaching more than 3,600 institutional clients with over 93,000 life insurance policies in force.

Regardless of market or economic environment, MassMutual Institutional Solutions continues to earn our clients’ trust by delivering long-term solutions to meet the unique financial needs of institutions.

Helping Make Small Businesses More Resilient

In 2025, we enhanced our Business Overhead Expense (BOE) disability insurance coverage offering which is designed to help small businesses remain resilient through uncertainty. BOE coverage helps ensure that small business owners can cover day-to-day overhead expenses — including rent, leased equipment, utilities, and more — if they are unable to work for an extended period in the event of a disabling injury or accident.

Workforce Financial Stability Score^SM

Working Americans are showing increased appreciation for and engagement with voluntary benefits.^{See footnote 32} To help benefits producers and employers navigate changing market dynamics, we conduct monthly Workforce Financial Stability Score (WFSS) surveys. Since 2022, the WFSS has tracked workers’ confidence in managing everyday expenses, achieving long‑term goals, preparing for retirement, and other indicators of financial well-being. Quarterly WFSS report insights highlight how workforce needs are evolving — and how workplace benefits can help meet them.