Strong Culture,
Resilient Communities

At MassMutual, our culture is built on a shared sense of purpose and the belief that when people support one another, amazing things happen.

It’s simple but powerful, and it guides everything we do — from how we serve our customers, to how we show up for each other and our communities every day.

Our Purpose-Driven Culture

Working at MassMutual means being part of a community dedicated to helping people secure their future and protect the ones they love. We bring together individuals from all backgrounds, encourage sharing of ideas, and invest in employees’ growth and well-being, because we know that’s what leads to the best outcomes for everyone. Our collective belief in the meaning and impact of what we do connects and inspires us, shining through in our constant drive to improve.

Holistic Benefits: Thriving Today, Building for the Future

Living Mutual starts with taking care of our people, which is why we offer a full spectrum of programs and resources to help employees thrive today, help build security for the future, and care for the ones they love. Our benefits go far beyond a paycheck, supporting employees’ physical, mental, and financial well-being.

Support for Every Stage of Life

Life keeps changing, and so do employees’ needs. That’s why MassMutual’s holistic benefits are designed to flex and grow with them at every stage of life, so everyone can feel and perform their best.

United by purpose

90% of our employees feel the work we do is meaningfulSee footnote 44

New in 2025: Our medical plans now include dedicated menopause and midlife resources, providing expert clinical support and personalized care to help employees navigate menopause symptoms and thrive.

Caring for Caregivers

When someone you love needs you, time is everything. Since quadrupling our paid caregiver leave in 2023 (from two to eight weeks), employees have used this top-tier offering to spend more than 126,000 hours with loved ones facing a serious medical challenge.

Beyond traditional coverage, our medical benefits include a wide range of specialized resources — from family planning, to chronic condition management, to surgical decision support. Healthcare benefits are structured to support affordability and access, keeping care within reach for all employees and their loved ones. We make preventive care a priority, and encourage important checkups and screenings through Live Healthy, Live Well incentives.

All MassMutual employees and their household members also have access to robust mental health support — including a total of 24 free coaching and counseling sessions each year — as well as unique programs like the Well‑Being Wallet, which reimburses up to $1,250 annually for a diverse set of wellness expenses. In 2025, more than 99 percent of MassMutual employees used this benefit, receiving nearly $6.9 million in support for their personal well‑being journeys.

Our time off and leave programs are designed to be flexible and inclusive, recognizing that “family” looks different for everyone. From ample paid leave for new parents to significant financial support for adoption and surrogacy, as well as caregiver and bereavement leave that covers anyone employees consider a loved one, we make it easier for them to navigate life’s big moments with confidence and support.

We also offer benefits that help employees manage day-to-day responsibilities, including discounts on primary and backup care, auto/home insurance, and pet insurance. In the office, we focus on making the most of our time together with employees coming together at least three days per week. There are two anchor “in office” days; employees choose their third day and work remotely the rest of the time. Flexibility is a priority with designated company-wide remote Fridays and up to seven remote weeks each year that employees can use to work from nearly anywhere.

Helping Employees Secure Their Future

Every day in our business, we see the importance and impact of planning for the long term. And along with helping others, we want our employees to realize long-term financial security in their own lives.

Our retirement benefits stand out in the industry, giving employees the opportunity to receive company contributions totaling up to 10 percent of their eligible compensation. Starting at age 45, employees receive monthly contributions to an account they can use in retirement for qualified health expenses. And for those working to pay off student debt, eligible student loan payments are treated the same as 401(k) contributions, earning employees matching contributions to their retirement savings.

Additional offerings — from company-paid life and disability insurance, to free financial and estate planning, to identity and fraud protection — help to round out a suite of financial benefits that helps employees secure their future while managing today’s priorities.

What Does Well-Being Look Like to You?

In 2025, employees used their Well-Being Wallets in thousands of ways to meet their own personal definition of self-care. Here’s just a sampling:

  • Ski passes: From Killington, Vermont, to Sunburst, Wisconsin
  • Concerts: The Phoenix Symphony and the Bourbon & Beyond Music Festival
  • More than $500,000 in childcare fees
  • Plant love: Visits to the Houston Botanic Garden and Connecticut Flower and Garden Show, plus a peony garden
  • Lots of golf gear. Really, a lot
  • Furry family members: Including an American Bulldog, Newfoundland, and Bernese Mountain Dog
  • Classes and lessons: From fencing, to stained glass art, to Orangetheory Fitness
MassMutual 175th anniversary

175 Years of Purpose: Weathering the Storm

The Great New England Flood of 1936 led to devastation across the region. In our hometown of Springfield, Massachusetts, more than 20,000 people are believed to have been displaced by the water. MassMutual opened the doors to our headquarters, offering facilities and equipment to establish a feeding center for those impacted. In collaboration with the Red Cross, we helped serve between 1,100 and 1,300 meals a day throughout the crisis.

In 2011, MassMutual stepped in once again to help residents and employees when a rare tornado hit the city of Springfield, leaving three dead and at least 200 people injured. MassMutual donated $1.6 million to rebuilding efforts, and employees participated in various restoration projects throughout the region.

For 175 years, MassMutual and our employees have been deeply committed to supporting our community, no matter what comes our way. This is central to the realization of our Live Mutual philosophy; we know that we can accomplish far more together than we can on our own.

Investing in Employee Development

No matter where employees are in their career journey, we make it easy to explore new ideas, sharpen critical skills, and feel confident about the future they’re building with us.

Managers regularly check in with employees about what they want to achieve — both now and in the future — ensuring they feel supported and encouraging them to learn new skills and grow. In 2025, we hosted career events to highlight the ways employees can develop, whether pursuing a degree or professional designation with help from our educational assistance program, connecting with a mentor, taking a stretch assignment, or getting the most from on-demand learning options.

With new technologies transforming how we work, we’re focused on helping employees stay ahead of the curve in a rapidly changing digital landscape. In 2025, we continued to roll out new AI tools and expanded online learning for everyone. We also launched a pilot program to help managers integrate AI into their daily work, and their feedback is already shaping how we’ll use these tools in 2026.

Seeking Input, Creating Connection

Fostering inclusion is at the heart of MassMutual’s approach. By valuing every individual and bringing together people from all kinds of backgrounds, we spark innovation and find better ways to serve our customers. Creating this environment means actively seeking input — through regular employee surveys — and using that feedback to continue building a strong, supportive culture. For over 15 years, these touchpoints have guided our efforts to continuously improve and create a workplace where everyone can thrive.

Connection also grows through collaboration and opportunity. Our eight Business Resource Groups, open to all, offer welcoming spaces to contribute insights that help shape our business, share experiences, and build relationships. Volunteer projects, networking events, and peer-to-peer recognition programs also add to the sense of community, bringing employees together to make an impact and fuel progress.

Over the last three years, MassMutual has invested more than $500 million in employees’ and agents’ retirement savings to help them realize the future they want for themselves and their loved ones.

A History of High Engagement

Continuing a trend more than 10 years strong, our engagement score once again exceeded benchmarks, reaching 84 percent in our 2025 employee engagement survey.

94%
of managers upskilled with
training programs in 2025

+62%
in workforce
learning hours

Top 3 On-Demand Learning Topics

  • Business acumen
  • Cybersecurity
  • Generative AI

268 employees moved closer to achieving their ambitions with help from educational assistance

Our Award-Winning Culture

In 2025, we were recognized once again for our purpose-driven culture:

Boston Globe: Top Places to Work in 2025

In 2025, for the seventh year in a row, MassMutual was named a Top Place to Work by the Boston Globe. Each year, the Globe recognizes Massachusetts-based companies using data collected by a third party that randomly surveys Massachusetts-based employees. Hundreds of employees shared their thoughts and feedback anonymously about what it’s like to work here — touching on a variety of topics such as our culture, values, leadership, inclusion, how they use the benefits we offer, and more.

Built In Best Places to Work

Built In, an online content hub and community that connects millions of technology professionals, recognized MassMutual as a Best Place to Work on six of their 2025 lists:

  • Best U.S. Companies to Work For
  • Best U.S. Large Companies to Work For
  • Best Places to Work in Boston
  • Best Large Places to Work in Boston
  • Best Places to Work in New York City
  • Best Large Places to Work in New York City
  1. Based on 2025 MassMutual Employee Engagement Survey.