2016 ANNUAL REPORT

Our People

Hilton Durban

The Most
Hospitable
Company
In the World

Every day, our team members bring our purpose to life through their hard work, extraordinary service and passion for hospitality. Together we have created an outstanding culture that is built on the foundation of being the most hospitable company in the world—by creating heartfelt experiences for guests, meaningful opportunities for team members, high value for owners and a positive impact in our communities.

We continually work to provide our Hilton team members with a great place to work by focusing on great environments, great careers and great rewards. We are 169,000 team members strong across our owned, managed and leased properties and corporate locations, and we are committed to providing each person with diverse opportunities to support their personal and professional growth.

We work to help team members build their skills and take active roles in shaping company policies. Through initiatives such as the Global Hilton Team Member Survey, Hilton University and award-winning recognition programs we aim to ensure team members feel appreciated and connect them to something bigger than themselves.

We Are hilton We Are hospitality

OUR VISION

To fill the earth with the light and warmth of hospitality – by delivering exceptional experiences – every hotel, every guest, every time.

OUR mission

To be the most hospitable company in the world – by creating heartfelt experiences for guests, meaningful opportunities for team members, high value for owners and positive impact in our communities.

OUR values

HOSPITALITY
We are passionate about delivering exceptional guest experiences.

INTEGRITY
We do the right thing, all the time.

LEADERSHIP
We are leaders in our industry and in our communities.

TEAMWORK
We are team players in everything we do.

OWNERSHIP
We are the owners of our actions and decisions.

NOW
We operate with a sense of urgency and discipline.

We Are Hilton. We Are Hospitality.

As a global hospitality leader, Hilton makes more than 160 million guests’ lives brighter every year. Learn what working for Hilton means to our dedicated team members.

Meet Our
Team