2020 Corporate Responsibility Report

Wellness at Work
and Beyond

We aim to provide employees with the tools and programs they need to manage their health and well-being. Since physical, emotional, and financial health are related, we offer a variety of resources in these areas, which help our employees be their best. Read the Thriving Wallet section for more information about achieving a brighter future through financial well-being and whole health.

Health, wealth, and balance. Those three words are the pillars of LiveWell, our employee well-being strategy. Within these areas are a range of different resources—both on and offsite, which offer choice, convenience, and flexibility.

In 2018-19, we introduced a range of new philosophies to guide our decision-making as we enhance existing benefits and introduce new ones:

  • Intentionally build a culture of wellness.
  • Offer something for everyone for the different stages of their lives.
  • Be competitive and better where it matters most.
  • Destigmatize mental health needs.

Raising Awareness

Delivering on our strategy means making employees aware of the benefits and making it easy to take advantage of them.

Employees receive periodic wellness communications through DLife, our intranet. These communications are generally centered on a monthly theme that promotes holistic well-being. In 2018-19, themes have included National Nutrition Month, Financial Literacy Month, Mental Health Awareness Month, National Work & Family Month, and well-being during the holiday season. Several monthly campaigns are carried out in partnership with our Employee Resource Groups.

LiveWell Employee Well-being Ambassadors

People are often inspired by their peers. We encourage employees who are particularly passionate about well-being to become LiveWell Employee Well-being Ambassadors. Specific tasks for our LiveWell Ambassadors include:

  • Spreading the word on well-being-related news at Discover.
  • Volunteering to support well-being events.
  • Sharing well-being stories to inspire others.

Offerings

The table below outlines the range of resources and services that we offer to employees under our three pillars of employee well-being.

Health Wealth1 balance
Annual Health Evaluation—A 15-minute annual evaluation to help employees earn up to $500 off their insurance premiums. Financial Wellness Education—Workplace financial education programs. Live and Work Well Program—Free and confidential emotional health counseling, online tools, and more to maintain mental health.
Onsite Health Clinics—Quality, convenient, and affordable services on campuses, including free flu shots. Free Financial Counseling—A free 60-minute counseling session with a financial expert. Free Coaching Courses—Free support on a variety of topics, available to any employee who completes the health evaluation.
Onsite Fitness—Workout facilities available before, during, or after work. Perks at Work—Discount Program: Special discounts for employees and their families. Discover Care @ Work Family Assistance Program—Cost-effective caregiver solutions for the whole family, including child care, elder care, pet care, and more.
Healthy Eating—Healthy and affordable menu options available every day at Discover cafeterias. Financial Engines Planning Tools—Free and fee-based online tools to help with savings, retirement, and more. Torchlight Child—Free online platform for support on hundreds of childcare topics.
Smoking Cessation—Quit for Life program to help people quit the habit. Employee Stock Purchase Plan—Discover stock available to employees at a 5 percent discount.  
WW, Weight Watchers® Reimagined—A network of employees working together to reach their weight loss goals. Discover Employee Card—Discover credit card available with a special interest rate.  
  1. For more information about how we support employees’ financial health, see Bolstering Employees’ Financial Progress

Emotional Well-being

Today, the connection between physical and mental health is better understood. We recognize that both are essential to overall well-being. Discover’s Live and Work Well program is our signature emotional health resource. It offers support services for employees and their families, including free onsite and offsite licensed counselors who provide one-on-one sessions.

Nearly 15 percent of employees engaged in our Live and Work Well Program (including both onsite and offsite options), with onsite counseling sessions reaching almost 4,000 in both 2018 and 2019. Employees can see counselors for a variety of reasons, including anxiety, depression, grief, relationships, and finances.

Family-Friendly Benefits

We substantially increased our paid parental leave benefit in 2018, highlighting the importance of time off for new parents. We offer primary caregivers 16 weeks and secondary caregivers two weeks fully paid time off to care for the newest addition to their family.

Almost 70 percent of employees return to work following paid parental leave. That high rate of return could be attributed to the benefits we provide employees before they leave, while they are out, and when they return to work, including flexible work arrangements and onsite mothers’ rooms.

In 2019, we introduced our latest family-friendly benefit programs, Care@Work Family Assistance Program and Torchlight Child. The Care@Work program provides free membership to Care.com, subsidized backup child and adult care, and senior care planning assistance. Torchlight Child is an online support platform connecting our parents with experts to help manage the everyday modern challenges of raising children with or without specialized needs.