On September 19-20, 2019, the third annual OHN Value Summit brought an unparalleled level of healthcare industry decision-makers to New Orleans to explore new ideas and share best practices for delivering high-quality care in a value-based environment across stakeholder groups. Leaders from care-delivery organizations, payor groups, government agencies, and life science and technology companies came together to discuss today’s most relevant healthcare reform topics.
Presented by OHN and The Kinetix Group, with support from the American Medical Group Association, the conference gave panelists and audience members an opportunity to share insights and advance dialogues on the transition to value-based care.
This year’s keynote speaker was Elizabeth Teisberg, who, along with Harvard Business School Professor Michael Porter, pioneered many of the terms and concepts now popular in the movement toward healthcare reform.
To achieve optimal healthcare performance, Dr. Teisberg encourages transformation initiatives to center around the ‘3 C’s’ that generally matter most to patients, namely:
- CAPABILITY – Can the patient do what allows them to be themselves?
- COMFORT – Has the patient experienced relief from suffering (i.e., pain, depression)?
- CALM – Has the care been delivered without creating chaos and mayhem in the patient’s life?
Value-based care depends on identifying and intervening where the current medical management is ineffective, disparate, inappropriate, missing or chaotic. Dr. Teisberg proposes that the popular idea of ‘volume-to-value’ be reversed; many places provide value in care, but it needs to be scaled to include everyone.