Stakeholders, both internal and external, drive our business success. We take measures to understand our local impacts and the effects our products have on customers, consumers and the global economy. To do this, we partner with a wide range of external parties to properly inform the decisions we make.
Throughout our global operations, we engage with key stakeholders based on their material relationship to our operational success and our potential to impact them through our operations. This outreach occurs at the local, subsidiary and corporate levels. Following is a summary of channels through which we engage with different stakeholders.
| Who We Engage | How We Engage | Why It Matters |
|---|---|---|
|
Employees |
Ongoing supervisor interactions Meetings hosted by senior leaders Compliance hotline for reporting concerns Intranet with global and local content where employees can share sustainability-related suggestions |
To create a culture in which all employees contribute to our success |
|
Customers |
Regular meetings Customer scorecards Customer requirement documents Membership in industry organizations |
To understand how we are performing from customers’ perspective and build industry consensus on social and environmental issues |
|
Governmental Organizations |
Membership in organizations where we operate, such as: American Chamber of Commerce in Taipei European Automotive Technology Council European Research Platform Idaho Association of Commerce & Industry Italy Industry Trade Association Northern Virginia Technology Council Silicon Valley Leadership Group U.S. Chamber of Commerce U.S. Information Technology Office U.S.-Taiwan Business Council Virginia Manufacturers Association |
To help us understand and conform to the laws that govern our business conduct |
|
Shareholders |
Annual shareholder meeting Quarterly earnings calls One-on-one analyst meetings Annual report and sustainability report |
To foster transparency and ensure we are meeting the needs of our shareholders and the investor and analyst community |
|
Suppliers |
Compliance hotline for reporting concerns Reviews of supplier performance Third-party audits Responsible Business Alliance membership Supplier quality requirements document Trainings Contract terms Risk profiling |
To maintain an open dialogue about our expectations with respect to social and environmental criteria |
|
Communities |
STEM education support Engagement in local, regional and national public policy dialogues Financial donations Employee volunteerism |
To build relationships and shared value among Micron and organizations located where we operate |