Our
Guests
Since Hilton opened its doors nearly a century ago, we have welcomed more than 3 billion guests by easing travel, broadening perspectives and building trust — dramatically changing the travel landscape through various industry-firsts.
The Hilton Effect: Puerto Rico
Hilton Firsts
Hilton was the first hospitality company to cater extensively to business travelers so they can focus their time and energy on the all-important meeting or negotiation, rather than the challenges of navigating an unfamiliar place. And throughout our history, we have introduced numerous innovations to enhance the guest experience — from the first air-conditioned hotel lobbies and televisions in guest rooms to the invention of the piña colada and today’s Digital Key and Connected Room.
See more Hilton Effect videos here.
Air-Conditioned
Hotel Lobbies
Guest Room
Televisions
Created the
Piña Colada
Digital Key
Connected Room
Our award-winning guest loyalty program, Hilton Honors, added more than 14 million members in 2018, bringing membership to more than 85 million. Members who book direct through Hilton channels enjoy instant benefits, including exclusive member discounts and free standard WiFi, all while earning Points for their stays.
In 2018, Hilton debuted a new campaign to directly address the frustrations consumers face when booking their hotel stay. Expect Better. Expect Hilton.
Ways to redeem points
Free Night Stays
Shop on Amazon
Live Nation Concerts
VIP Events
Hampton by Hilton Santa Monica
Our Brands
With the best-performing portfolio in the business, Hilton’s award-winning brands serve guests with any lodging need anywhere in the world.
A luxury collection of distinctive hotels and resorts offering singular service and remarkable local experiences.
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Offers smart luxury travelers inspiring connections and intuitive service in a world of style.
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Canopy by Hilton is designed as a natural extension of the neighborhood – with local design, food & drink, culture, guest-directed service, and surprisingly comfortable spaces.
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A global collection of unique upper upscale hotels and resorts hand-picked for their distinctive character, appealing to passionate travelers seeking local discovery.
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Fast-growing, global collection of upscale hotels in gateway cities, metropolitan areas and vacation destinations.
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A gathering of original upscale hotels that caters to guests seeking reliability and value in their independent hotel choices.
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Full service, upscale hotels offering two-room suites, free, cooked-to-order breakfasts and complimentary evening receptions with snacks and drinks.
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Offers the amenities and services that allow guests to discover and connect while on the road.
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Quality experience, great value and friendly service in its signature Hamptonality style.
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A simplified, spirited brand grounded in value, offering a back-to-basics experience with soul, consistently delivered in a surprisingly affordable way.
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Offering flexible guest room configurations and inspired amenities for the cost-conscious guest.
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