Dr. Alison O. Moon
First Coast Dermatology Associates
Jacksonville Beach, Florida
Not every large bank succeeds in delivering the kind of personalized service required to grow a successful medical practice. Dissatisfied with the lack of individualized attention from her previous bank, Jacksonville Beach dermatologist Dr. Alison O. Moon sought better solutions from Regions — and hasn't looked back. "Before I came to Regions I felt I wasn't really valued as a customer. So when I met with Jessica Evans from Regions, I was pleasantly surprised. She was so friendly, accessible and personal, and it was a relief to have somebody who really listened. She looked over my situation and came up with a proposal on how to restructure loans and improve our interest rate and terms," said Dr. Moon.
In 2003, Dr. Moon took a bold step when she established her own dermatology practice immediately after completing her residency with the Mayo Clinic. Since then, there's been steady growth, adding physicians and staff and treating more than 26,000 patients to date. The practice is profitable and growing, and now Regions is her partner at every step.
"I'm able to expand my medical practice because Regions took the time to understand my needs and put together innovative solutions that were just right for me."
"Since that first meeting with Jessica, my relationship with Regions expanded quickly. The Regions team came up with really creative solutions to meet all my financial needs. They helped me restructure all my business and personal loans, which included refinancing my mortgage," added Dr. Moon.
"Our office uses the local Regions branch to make our daily deposits, and Angie Baxley has been fantastic whenever we have a question. To have a contact who is always available and who knows us is just so refreshing. It's wonderful to have that kind of personal relationship for my business. It's actually a little farther away than the other two banks I worked with in the past, but, I'll tell you, it's worth it. With Regions, it's a completely personalized experience."