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About This Report

Regions’ Annual Review & Environmental, Social, and Governance (ESG) Report provides details on Regions’ financial and ESG performance in a combined document to better meet the needs of our stakeholders, in particular the investment community. Regions uses the Global Reporting Initiative (GRI) framework, along with broader concepts from guidelines and frameworks established by other standards-setting organizations, such as the World Economic Forum (WEF), to guide the content of this report. An index indicating where our Company’s reports and disclosures, including this report, align with the GRI framework can be found in the Appendix to this document.

The goals discussed in our ESG disclosures are aspirational; as such, no guarantees or promises are made that these goals will be met. Furthermore, statistics and metrics included in these disclosures are estimates; they may also be based on assumptions. This report uses certain terms, including those that the GRI Guidelines refer to as “material” topics, to reflect the issues of greatest importance to Regions and our stakeholders. Used in this context, these terms are distinct from, and should not be confused with, the terms “material” and “materiality” as defined by or construed in accordance with securities law or as used in the context of financial statements and reporting.

This report is not comprehensive and, for that reason, it should be read in conjunction with our 2020 Annual Report on Form 10-K (particularly the “Forward-Looking Statements” and “Risk Factors” sections) and our Quarterly Report on Form 10-Q (particularly the “Forward-Looking Statements” section), 2021 Proxy Statement, 2020 Task Force on Climate-related Financial Disclosures (TCFD) Report, 2020 Community Engagement Report, 2021 CDP (formerly the Carbon Disclosure Project) Climate Change Questionnaire Response, and our forthcoming 2019-2020 Sustainability Accounting Standards Board (SASB) Disclosure, which we anticipate releasing before the end of 2021. All aforementioned documents can be found at ir.regions.com/governance.

Contact Us

With teams across the Company dedicated to maintaining relationships, we interact with several stakeholder groups on a regular basis, responding to the issues and concerns brought to our attention. If you would like to provide us with feedback, here are a few ways to contact us:

Regions Financial Corporation

1900 Fifth Avenue North
Birmingham, Alabama 35203

Chief Governance Officer

Attention: Chief Governance Officer
governance@regions.com

Investor Relations

Attention: Investor Relations
investors@regions.com

Board of Directors

c/o Office of the Corporate Secretary
Attention: Charles D. McCrary, Independent Chair of the Board
governance@regions.com

Office of Customer Satisfaction

Attention: Office of Customer Satisfaction
ocs@regions.com

Media Relations

1-205-264-4551

Customer Service

1-800-REGIONS (734-4667)

Social Media

@askRegions
@RegionsNews

Regions Bank

Regions Bank

Equal Housing Lender. Member FDIC
  • © 2021 Regions Bank. Regions®, the Regions logo, and the LifeGreen bike are registered trademarks of Regions Bank. The LifeGreen color is a trademark of Regions Bank. Other words or symbols in this report that identify other parties’ goods or services may be trademarks or service marks of those other parties.
  • The terms “Regions,” the “Company,” “we,” “us” and “our” as used herein refer collectively to Regions Financial Corporation, a Delaware corporation, together with its subsidiaries, including Regions Bank (the Bank), when or where appropriate.