Overview
Cox Communications is the third-largest cable TV provider and one of the largest broadband communications companies in the United States. Services include residential and commercial video, data and voice offerings. The company also owns and manages the Travel Channel.
Key Metrics
Revenues: $8.7 billion
Total Residential and Commercial Customers: 6.2 million
2008 Highlights
- Continued growing in spite of a challenging economy and an increasingly competitive marketplace. By the end of 2008, Cox surpassed three million access lines for telephone services and four million subscriptions for high-speed Internet services.
- Announced plans to build a wireless network using the AWS and 700 MHz wireless spectrum won at public auction with its partner Sprint. Cox plans to launch wireless products as part of its entertainment and information service bundle during 2009.
- Increased subscriptions to each of its digital services — Cox Digital Cable, Cox High Speed Internet and Cox Digital Telephone – and increased bundled subscriptions. At year end, just under two-thirds of Cox customers subscribed to bundled service and over a third subscribed to all three services.
- Grew business customers by 19 percent and business revenues by 16 percent by offering compelling alternatives for business-grade voice, data and video services for companies with operations in Cox markets.
- Ranked highest among all providers of small and midsize business data solutions in customer satisfaction by J.D. Power and Associates' 2008 Major Provider Business Telecommunications Study. Also received highest honor in regional residential telephone and high-speed Internet service customer satisfaction in the West.
- Acquired Adify Corporation, the premier Internet vertical ad network management company, allowing advertisers to build and operate targeted Internet ad networks to support their goals in reaching specific customers.
Related Operations
Travel Channel Media
Friendship Heights, Maryland
Adify
San Bruno, CA