Certified to Serve - These Manheim employees are ready to deliver an entirely new level of experience to customers thanks to Manheim's new Customer Experience Certification program. An online course, certification pre-work and three days of training earn employees the designation of Service Champion. The program was developed, in part, based on requests from employee surveys.

Manheim
Good Things That Happened In 2007

• U.S. expansion initiatives included 26 new sale lanes at 11 existing locations, 12 new service centers, five Total Resource Auctions locations and a new operating location in Oklahoma.
• OVE.com launched a new platform, creating the only "end-to-end" wholesale vehicle remarketing solution in the industry.
• Received 26 awards from customers for sales performance, technology and customer service.
• Manheim Financial Services reached one million new floorplan originations - a significant milestone.
• Continued international expansion, with the acquisition of two auctions in Portugal and further expansion in China, where the company held the first Manheim Simulcast sale in that country.
• Opened 200,000-square-foot, state-of-the-art reconditioning center in Manheim, Pennsylvania - the world's largest facility, with 14 detail lanes and 19 vehicle service bays that can handle more than 850 cars per day.
• Activated one of the most advanced wastewater treatment systems in the remarketing industry, reducing water demand at Manheim Pennsylvania by 60 percent.

Locations Following is a list of Manheim worldwide locations: