Big Help for The Big Easy - Cox Communications spearheaded an initiative to help the City of New Orleans rebound from Hurricane Katrina by promoting tourism, partnering with 10 other broadband companies to commit at least $12 million in donated advertising time on their networks. The effort is expected to yield over $1.3 billion in visitor spending.
Cox Communications
Good Things That Happened In 2007
- Achieved impressive results on major subscriber metrics, including 17.8 percent customer growth of Cox Digital Telephone; 11.3 percent growth of Cox High Speed Internet; and 10.6 percent growth of Cox Digital Cable. The company also achieved 9.1 percent growth in bundled customers (those subscribing to two or more services). More than 60 percent of Cox customers now subscribe to a bundle of services.
- For the seventh consecutive year, added more than one million new residential service subscriptions, or revenue generating units (RGUs).
- Exchanged 25 percent stake in Discovery Communications for the stock of Travel Media, Inc., which held the Travel Channel, TravelChannel.com, and approximately $1.3 billion in cash.
Continued to garner recognition for business excellence, including receiving highest honors in J.D. Power and Associates’ 2007 Residential Regional Telephone Customer Satisfaction Study in three regions; again being named to the DiversityInc Top 50 Companies for Diversity® list; and receiving the company's fourth PC Magazine Readers’ Choice Award for Cox High Speed Internet.- Launched Cox Tech Solutions, a new service to help customers troubleshoot computer problems - available via remote assistance and “house calls.”
- Cox Business increased commercial phone customers by nearly 30 percent and total customer relationships by more than 16 percent.
- Cox Media added numerous new advertising options to help clients better target and reach their customers, including wide-scale deployment of a video classified product for homes and autos, as well as local Video-on-Demand advertising.
- Provided extraordinary level of service to customers served by Cox Communications in San Diego and Orange County in the wake of devastating forest fires that displaced more than 600,000 residents. Free call forwarding, same-day installations and waived fees were among the customer care efforts extended to fire victims.
Locations Following is a list of Cox Communications' major operations:
- Arizona
- Arizona operation includes
Phoenix, Tucson, Sierra Vista and nearby areas - Arkansas
- Rogers/Bentonville, Fayetteville/Springdale and Fort Smith
- California
- Orange County/Palos Verdes
- San Diego
- Santa Barbara
- Florida
- Central Florida
(Gainesville, Ocala and nearby areas) - Gulf Coast
(Pensacola, Ft. Walton Beach and nearby areas) - Georgia
- Middle Georgia
(Macon, Warner Robins and nearby areas) - Idaho
- Sun Valley
- Kansas
- Kansas operation includes
Dodge City/Garden City, Manhattan/Junction City, Salina,
Southeast Kansas, Topeka, Wichita and nearby areas
- Louisiana
- Greater Louisiana
(Baton Rouge, Lafayette and nearby areas) - New Orleans
- Nebraska
- Omaha
(including Council Bluffs, Iowa) - Nevada
- Las Vegas
- New England
- New England operation
encompasses Rhode Island and portions of Connecticut and Massachusetts - Ohio
- Cleveland area
- Oklahoma
- Oklahoma operation includes
Oklahoma City, Tulsa, Enid, Muskogee, Stillwater, McAlester and nearby areas - Virginia
- Hampton Roads
(including a small portion of North Carolina) - Northern Virginia
(Fairfax County and Fredericksburg) - Roanoke
Related Operations
- Travel Channel Media
- Friendship Heights, Maryland
Corporate Officers
- Patrick J. Esser
- President
- Christopher J. Bowick
- Senior Vice President, Engineering, Chief Technical Officer
- Mark F. Bowser
- Senior Vice President and Chief Financial Officer
- Jill Campbell
- Senior Vice President, Operations
- Dallas S. Clement
- Senior Vice President, Strategy and Product Management
- Mae A. Douglas
- Senior Vice President and Chief People Officer
- F. William Farina
- Senior Vice President, Cox Media, Advertising Sales
- James A. Hatcher, Esq.
- Senior Vice President, Law and Policy
- Scott A. Hatfield
- Senior Vice President and Chief Information Officer
- Claus F. Kroeger
- Senior Vice President, Operations
- Joseph J. Rooney
- Senior Vice President and Chief Marketing Officer
- Robert C. Wilson
- Senior Vice President, Programming
- Andrew I. Albert
- Vice President, Programming
- Stephen Bye
- Vice President, Wireless
- Sheila Crosby
- Vice President, Sales and Distribution
- William J. Fitzsimmons
- Vice President, Accounting and Financial Planning, Chief Accounting Officer
- Steve M. Gorman
- Vice President, Online Strategy and Interactive Media
- Thomas G. Guthrie
- Vice President, Information Technology Operations
- Erin B. Hand
- Vice President, Talent and Development
- Jennifer W. Hightower, Esq.
- Vice President, Regulatory Affairs
- Mark A. Kaish
- Vice President, Voice Development and Support
- R. James Kelso
- Vice President, Video Engineering
- Veenod Kurup
- Vice President, Data Product Services
- Anthony J. Maldonado
- Vice President, Acquisition and Marketing Sciences
- Mark D. McGuire
- Vice President, Solutions Delivery
- Necole J. Merritt
- Vice President, Public Affairs
- Catherine R. Mitchell
- Vice President, Field Operations
- Richard A. Mueller
- Vice President, Network Planning, Engineering and Operations
- Stephen K. Necessary
- Vice President, Video Product Development
- Belinda Turner Patterson
- Vice President, People Services
- Katherine S. Payne
- Vice President, Programming
- David Pugliese
- Vice President, Product Management and Marketing
- Jay A. Rolls
- Vice President, Technology
- Robin H. Sangston, Esq.
- Vice President, Legal Affairs
- John P. Spalding, Esq.
- Vice President, Government Affairs
- Mary E. Thigpen
- Vice President, Strategy
- Darrell F. Wells
- Interim Vice President, Supply Chain Management
- Mark S. Williams
- Vice President, Technical Operations
- C. Scott Wise
- Vice President, Customer Care
Operations Management
- Janet H. Barnard
- Senior Vice President and
General Manager,
Northern Virginia - David A. Bialis
- Senior Vice President and
General Manager,
Oklahoma - Greg Bicket
- Senior Vice President and
General Manager,
New Orleans, Louisiana - Leo W. Brennan
- Senior Vice President and
General Manager,
Las Vegas, Nevada - Paul J. Cronin
- Senior Vice President and
General Manager,
New England
- Kimberly C. Edmunds
- Senior Vice President and
General Manager,
Kansas/Arkansas - William K. Geppert
- Senior Vice President and
General Manager,
San Diego, California - Percy J. Kirk
- Senior Vice President and
General Manager,
Omaha, Nebraska - Thomas H. "Duffy" Leone
- Senior Vice President and
General Manager,
Orange County, California - Gary T. McCollum
- Senior Vice President and
General Manager,
Hampton Roads, Virginia
- J. Stephen Rizley
- Senior Vice President and
General Manager,
Arizona - Jacqui D. Vines
- Senior Vice President and
General Manager,
Greater Louisiana - Marilyn S. Burrows
- Vice President and
General Manager,
Roanoke, Virginia - Anne Doris
- Vice President and
General Manager,
Cleveland, Ohio - J. Michael Dyer
- Vice President and
General Manager,
Middle Georgia
- Mike J. Giampietro
- Vice President and
General Manager,
Central Florida - L. Keith Gregory
- Vice President and
General Manager,
Gulf Coast, Florida - Julie O. McGovern
- Vice President and
General Manager,
Santa Barbara, California - Patrick Younge
- President and
General Manager,
Travel Channel Media,
Friendship Heights, Maryland
2007 Annual Report
