Top Rankings Among
Top Listeners 79 percent of Cox Radio stations
are ranked in the top ten within their target demographic,
and Cox stations were ranked among the top three stations
in the 25–54 demographic in almost all of its
markets during 2005. In Florida, where growth has
been exceptionally strong, Cox stations in Tampa captured
two of the top five spots in 2005.
Turn Up the Technology
Cox Radio continues to go digital, delivering higher
sound quality to listeners than ever before. By mid-2006,
more than 50 percent of Cox stations will be broadcasting
in high-definition (HD) radio, and by 2008, 80 percent
of Cox stations should be upgraded.
HD also delivers new opportunities for expanded programming
offerings, such as the use of supplemental audio channels
with more diverse programming, as well as the ability
to provide visual information on enhanced data displays.
Technology is also changing the device through which
Cox Radio reaches listeners. More personal devices,
such as cell phones and iPods, feature FM receivers,
which means that Cox Radio stations have more opportunities
to spend time with their listeners.
A
Station Presence On-Site and Online Local advertisers
appreciate the grassroots presence Cox has in its
communities. Cox sales associates capitalize on this
presence by creating customer-tailored programs, such
as sponsorship of local events or live broadcasts
from retail sites. Cox advertisers can also reach
their target audiences through advertising opportunities
on stations’ Web sites that listeners visit
frequently. The popularity of our stations’
Web sites resulted in a 24 percent jump in Internet
revenues in 2005.
Out-Servicing The Competition
Customer service took a major leap in 2005 through
a totally
re-engineered Customer Service Initiative that includes
an online Advertiser Resource Center. This portal
enables Cox advertisers to monitor when a spot will
run, when it actually ran, how the copy sounds, billing
data, and much more. As part of this industry pioneering
effort, Cox now has a service hotline and a central
customer service representative in each market, providing
a leg up on the competition when it comes to service.
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